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FAQ about relocation services of Removal Solutions LTD

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+950 excellent customer reviews
Harshini Ashwanth
Excellent
"Denis was our driver .We booked the service for 2.5 hours and the job was done in 2.1 hours. Incredibly quick in moving didn't waste..."  "Denis was our driver .We booked the service for 2.5 hours and the job was done in 2.1 hours. Incredibly quick in moving didn't waste a single minute of moving time. Very efficient & polite. All the best to George & Denis." 
Ellie Ringman
Excellent
"Both the employees were super hard-working and did the work with ease. Thanks so much for making our move easy and stress free!"  "Both the employees were super hard-working and did the work with ease. Thanks so much for making our move easy and stress free!" 
George Fetherston-Dilke
Excellent
"Absolutely first rate team - George & Vitaly were terrific. Thoroughly recommended!"  "Absolutely first rate team - George & Vitaly were terrific. Thoroughly recommended!" 
Anna Potapenko
Excellent
"Really great service! They helped me with two consecutive moves recently, and both times I was very happy about how everything went. Than..."  "Really great service! They helped me with two consecutive moves recently, and both times I was very happy about how everything went. Thank you!" 
Edward Heaver
Excellent
"These guys are excellent. Booked a van with a driver + 1 for 2.5 hours, but the job got done in 1. These guys are really hard workers and..."  "These guys are excellent. Booked a van with a driver + 1 for 2.5 hours, but the job got done in 1. These guys are really hard workers and don't stop until they're done. They also take direction well and got everything done without a single thing breaking in record time. The driving was impeccable. No sudden stops or hard turns. I'd book with these guys again in a heartbeat." 
Ana R
Excellent
"Great service, would hire again!! I hire a man and gigantic van + helper for 4 hours. The quote was reasonable (and cheaper than most, es..."  "Great service, would hire again!! I hire a man and gigantic van + helper for 4 hours. The quote was reasonable (and cheaper than most, especially considering it was arranged last minute) and I was able to pay the deposit beforehand. They arrived on time and both the driver and the extra man carried everything and knew what they were doing and how to maximize the van capacity. They had wheels to carry boxes and mattress protector, straps. The van was huge and we managed to get everything in one go. The guys were professional, helpful and friendly. Would definitely recommend!" 
Jess
Excellent
"The guys are amazing! They didn’t stop until everything was complete! So friendly and really grafted! Couldn’t recommend more!"  "The guys are amazing! They didn’t stop until everything was complete! So friendly and really grafted! Couldn’t recommend more!" 
Margaret S.
Excellent
"I just want to say thank you to the guys that came to my home the other day. I was so anxious about moving that I didn't really know..."  "I just want to say thank you to the guys that came to my home the other day. I was so anxious about moving that I didn't really know what to do. A friend of mine recommended your company to me and I called. I was given a quick response and quote. After arranging the removal, I was still hesitant since I did not want any problems. I was really happy when the man and van team showed up on time at my door. We did have an issue with some of the bigger furniture though. Yet these guys were able to help with the entire disassembly process. And they put it back together once we got to the new place." 
Aaron R.
Excellent
"Not much to say except the man and van team was on time, packed all my stuff right and provided great service. Hope not to move again. Bu..."  "Not much to say except the man and van team was on time, packed all my stuff right and provided great service. Hope not to move again. But if I do, will call on your company again." 
John Lucas
Excellent
"What can I say except this company really helped me move. I am old lady who cannot lift anything these days. I have no one to really help..."  "What can I say except this company really helped me move. I am old lady who cannot lift anything these days. I have no one to really help me move so I call them. They very nice to me and treat my things with care and respect. One young man went out of his way to make sure my antique collection was packed properly. All honest, strong and quick. I gave them good tip because I am very satisfied with job. Thank you for making old lady happy in new home." 
Lindsay M.
Excellent
"This is my second time using your man and van service. Just like the first time, your company really did a great job. We had so much stre..."  "This is my second time using your man and van service. Just like the first time, your company really did a great job. We had so much stress since there were so many things to move and prepare. But I must say that the men who came where very agile, fast and efficient. Even when it came to getting the furniture through tight spaces, they did a great job. Also, they help us with all of the big furniture which needed to be taken apart and then put back together. Thanks again mates. Love the service." 
All Answers About Booking
All Answers About Booking
How can I get a Quote?
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Getting a quote from us is super easy! Just fill out the order details on our quotation form. As soon as you’ve entered your information, you’ll see your quote instantly in real time. We'll also send you the quote via email, complete with your reference number. When you're ready to move forward, you can pay the deposit or full payment, and your order will be automatically confirmed. If you have any questions or need more information, don't hesitate to contact us! We're here to help and make the process as smooth as possible for you.

When will I receive a booking confirmation?
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Once you've made your payment, you'll receive a booking confirmation right away. We'll send a confirmation letter, payment receipt, and a detailed offer directly to your email. This way, you'll have all the information you need about your upcoming move. If you have any questions or need further assistance, just let us know—we're here to help make your move as smooth as possible!

How Much is a Moving Van in the UK?
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If you’re planning a move in the UK, you might be wondering about the cost of hiring a moving van. The price can vary depending on a few factors, but here’s a general idea to help you budget for your move.

On average, you can expect to pay between £30 to £60 per hour for a moving van. This usually includes the van itself and a driver. If you need additional services like packing or extra helpers, the cost might go up. For a full day’s hire, prices typically range from £150 to £300, depending on the size of the van and the distance you’re moving.

If you’re moving to a different city or even across the UK, you might find that companies offer flat-rate pricing for long-distance moves. This can be a good option if you want to avoid any surprises and get a clear idea of the total cost upfront.

For the best deal, it’s a good idea to get quotes from a few different companies. And remember, the cheapest option isn’t always the best one—make sure to check reviews and ask about insurance to ensure you’re getting a reliable service.

If you have any questions or need help with your move, feel free to reach out. We’re here to make your moving process as smooth and affordable as possible!

Do I have to arrange a parking space for your van?
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Yes, we kindly ask that you arrange a parking space for our van. It's important to have a convenient spot available for our crew to park, which helps us load and unload your belongings efficiently and safely. If you're not sure where the best place to park might be or have any questions, just let us know! We're here to help and can offer some tips to make sure everything goes smoothly on moving day. Your cooperation really helps us provide the best service possible!

Can I go with the driver in the van? Am I allowed to ride with driver in the Van?
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Absolutely! You're welcome to ride along with our driver in the van, and we can typically accommodate one passenger if you book a two man team. If you anticipate needing space for two passengers, we might be able to make that happen as well, depending on the availability of space. To ensure we can comfortably fit everyone, we kindly ask that you contact us ahead of your moving day. This allows us to check the van's capacity and confirm that we can accommodate both passengers. We're here to make your move as easy and stress-free as possible, so feel free to reach out with any questions or special arrangements you'd like to discuss!

How many men will I need?
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Determining how many helpers you'll need depends on the volume and weight of the items you're moving. For most moves, we recommend at least two crew members, especially if you have heavy or bulky items that require lifting. This ensures that the job is done safely and efficiently. According to health and safety guidelines, each person can safely lift up to 25 kg. If you have particularly large or heavy pieces, additional help might be necessary. We're here to assist you in figuring out the best number of movers for your needs, so feel free to ask for our advice!

Any questions about Man and Van service
Any questions about Man and Van service
What size van will I need?
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To determine the appropriate van size for your move, you can use our van size calculator or contact us via email. Our customer service representatives are ready to assist you with any questions and help you choose the best option for your needs.

What happens if I need 2 vans or more people for the same date and time?
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If you require more than one van or additional van drivers, please inform us in advance. Contact our offices during normal business hours to arrange the necessary resources for your move.

What happens if I need packaging or storage?
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We offer comprehensive packaging services, including a variety of packaging materials to choose from. If you need storage, we partner with several warehouses that provide long-term care for your belongings at competitive prices.

Do you disassemble/assemble furniture?
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Yes, we provide furniture assembly and disassembly services. Our team is equipped with the necessary tools to handle most furniture. If specific or unusual tools are required, you will need to provide them.

Can you do a weekend move for me?
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We can move hourly rates to accommodate weekend moves; however, please note that our rates are higher on weekends due to overtime pay for our team. This means that moves scheduled over the weekend will incur slightly higher costs than those during regular business days.

Do you still have questions?
Do you still have questions?
Guys, when do you pack?
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In most cases, we always send our team of experienced packers the day before pickup.
Can I change the service date or time?
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Yes, you can. However, before doing so, you must contact our offices during normal business hours at least 72 hours in advance to change the time or date. Please note that changes are subject to availability.
What time do you start?
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Our business hours start at 7:00. However, if you require us to start deletion earlier, we can also arrange this for you.
Will I pay for an extra pickup/drop off?
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Yes, we charge for extra stop and extra miles. You can see this in our Terms and Conditions.
Do I have to pay for flights of stairs?
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Yes, we charge £10 per flights of stairs. One flight of stairs is 6+ steps. This is not a floor. One floor can have one or more flights of stairs.
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