Privacy and Cookie Policy

When you use and provide information to us through our Services, you accept and consent to our processing of your information in accordance with this Terms and Conditions, our Website Terms of Use and Customer Terms and Conditions.

RSL Privacy and Cookie Policy

Effective date: January 30, 2021

This policy defines how Removal Solutions LTD uses and protects your personal data. When using this website any information you provide will only be used in relation to the service we provide as a business

In addition, we will utilise your data to improve our service and by using us, you agree to the collection and use of information followed in this policy.

Collection and Use of information

We collect several different types of information to provide you with and improve our Service.

What we collect

Personal data

When using our website, we may ask you to provide us with certain information.

Name and surname

E-mail address

Phone number

The address

Postal code of the current and/or new address

Cookies and usage data

Usage Data

We may also collect information about how the Website is accessed and used. This usage data may include information such as your computer's Internet Protocol address (for example, IP address), browser type, browser version, the pages of our website you visit, the time and date of your visit, the time spent on these pages, unique device identifiers and other diagnostic data.

Tracking cookie data

We use cookies and similar tracking technologies to track the activity on our website and store certain information.

Cookies are small data files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies are also used: beacons, tags and scripts to collect and track information and improve and analyze our Service.

You can instruct your browser to refuse all cookies or indicate when they are sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

We recommend that you search the Internet for "control cookies through your browser" to get relevant results on managing cookies.

Examples of Cookies we use:

Session cookies. We use session cookies to operate our website.

Preference cookies. We use preference cookies to remember your preferences and various settings.

Security Cookies. We use security cookies for security purposes.

If we ask you to provide certain information by which you can be identified when using this website, you can rest assured that it will only be used following this privacy statement.

We May change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.

What we do with the information we collect.

We need this information to understand your needs and provide you with better services, in particular for the following reasons:

Keeping internal records.

We may use this information to improve our products and services.

We may periodically send e-mails about new website features, events or information that we think may be of interest to you using the e-mail address you provided.

We may use this information to customize the website to suit your interests.

Links to other sites

Our website may contain links to other interesting websites. However, after you have used these links to leave our site, you should remember that we have no control over this other site. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and familiarize yourself with the privacy statement that applies to the website in question.

Data storage

We will only store your Personal Data for as long as it is necessary for the purposes set out in this Privacy Policy.

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to keep your data following applicable law), to resolve disputes and to enforce our legal agreements and policies.

We will only use your personal information to contact you regarding questions submitted through our website. Any other use of Personal Data (such as e-mail marketing) will only be used with your consent, which will be obtained when the data is submitted (such as contact forms).

We will store Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, unless the data is used to enhance security or improve our service's functionality, or when we are legally required to retain this data for longer periods of time.

Children's privacy

Our Service is not directed to individuals under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and know that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verifying parental consent, we will remove that information from our servers. Parents or guardians are encouraged to control the data collected about persons under the age of 13 by changing their browser settings to control cookies.

Controlling your personal information

We will not sell, distribute, or rent your personal information to third parties unless we have your permission or are required by law.

Data transfer

Your information, including Personal Data, may be transferred to and stored on computers located outside of your state, province, country or other state jurisdiction where

Data protection laws may differ from the laws of your jurisdiction. We do this because some of our service providers operate outside the European Union.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your acceptance of this Privacy Policy, followed by the provision of such information, constitutes your consent to such transfer.

Legal requirements

We may disclose your Personal Information if they have a good faith belief that such action is necessary to:

Comply with a legal obligation

To protect our rights or property.

To prevent or investigate possible wrongdoing in connection with the Website.

To protect the personal safety of users of the Site or the public.

For protection from legal liability

You can request details of the personal information we hold about you following the Data Protection Act 1998. A small fee will apply. If you would like a copy of the information you have, please write to:

If you believe that any information we hold about you is incorrect or incomplete, please write to us or write to us as soon as possible at the address above. We will promptly correct any information that is found to be incorrect.

Contact us

If you have any questions about this Privacy Policy, please contact us:

E-mail : go@rslmanandvan.co.uk

Harshini Ashwanth

Excellent

"Denis was our driver .We booked the service for 2.5 hours and the job was done in 2.1 hours. Incredibly quick in moving didn't waste..." : "Denis was our driver .We booked the service for 2.5 hours and the job was done in 2.1 hours. Incredibly quick in moving didn't waste a single minute of moving time. Very efficient & polite. All the best to George & Denis."

Ellie Ringman

"Both the employees were super hard-working and did the work with ease. Thanks so much for making our move easy and stress free!" : "Both the employees were super hard-working and did the work with ease. Thanks so much for making our move easy and stress free!"

George Fetherston-Dilke

"Absolutely first rate team - George & Vitaly were terrific. Thoroughly recommended!" : "Absolutely first rate team - George & Vitaly were terrific. Thoroughly recommended!"

Anna Potapenko

"Really great service! They helped me with two consecutive moves recently, and both times I was very happy about how everything went. Than..." : "Really great service! They helped me with two consecutive moves recently, and both times I was very happy about how everything went. Thank you!"

Edward Heaver

"These guys are excellent. Booked a van with a driver + 1 for 2.5 hours, but the job got done in 1. These guys are really hard workers and..." : "These guys are excellent. Booked a van with a driver + 1 for 2.5 hours, but the job got done in 1. These guys are really hard workers and don't stop until they're done. They also take direction well and got everything done without a single thing breaking in record time. The driving was impeccable. No sudden stops or hard turns. I'd book with these guys again in a heartbeat."

Ana R

"Great service, would hire again!! I hire a man and gigantic van + helper for 4 hours. The quote was reasonable (and cheaper than most, es..." : "Great service, would hire again!! I hire a man and gigantic van + helper for 4 hours. The quote was reasonable (and cheaper than most, especially considering it was arranged last minute) and I was able to pay the deposit beforehand. They arrived on time and both the driver and the extra man carried everything and knew what they were doing and how to maximize the van capacity. They had wheels to carry boxes and mattress protector, straps. The van was huge and we managed to get everything in one go. The guys were professional, helpful and friendly. Would definitely recommend!"

Jess

"The guys are amazing! They didn’t stop until everything was complete! So friendly and really grafted! Couldn’t recommend more!" : "The guys are amazing! They didn’t stop until everything was complete! So friendly and really grafted! Couldn’t recommend more!"

Margaret S.

"I just want to say thank you to the guys that came to my home the other day. I was so anxious about moving that I didn't really know..." : "I just want to say thank you to the guys that came to my home the other day. I was so anxious about moving that I didn't really know what to do. A friend of mine recommended your company to me and I called. I was given a quick response and quote. After arranging the removal, I was still hesitant since I did not want any problems. I was really happy when the man and van team showed up on time at my door. We did have an issue with some of the bigger furniture though. Yet these guys were able to help with the entire disassembly process. And they put it back together once we got to the new place."

Aaron R.

"Not much to say except the man and van team was on time, packed all my stuff right and provided great service. Hope not to move again. Bu..." : "Not much to say except the man and van team was on time, packed all my stuff right and provided great service. Hope not to move again. But if I do, will call on your company again."

John Lucas

"What can I say except this company really helped me move. I am old lady who cannot lift anything these days. I have no one to really help..." : "What can I say except this company really helped me move. I am old lady who cannot lift anything these days. I have no one to really help me move so I call them. They very nice to me and treat my things with care and respect. One young man went out of his way to make sure my antique collection was packed properly. All honest, strong and quick. I gave them good tip because I am very satisfied with job. Thank you for making old lady happy in new home."

Lindsay M.

"This is my second time using your man and van service. Just like the first time, your company really did a great job. We had so much stre..." : "This is my second time using your man and van service. Just like the first time, your company really did a great job. We had so much stress since there were so many things to move and prepare. But I must say that the men who came where very agile, fast and efficient. Even when it came to getting the furniture through tight spaces, they did a great job. Also, they help us with all of the big furniture which needed to be taken apart and then put back together. Thanks again mates. Love the service."